Bureau of Insurance - CHCD PC Satisfaction Survey Survey

Bureau of Insurance - CHCD PC Satisfaction Survey

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You recently used the services of the Maine Bureau of Insurance. Please take a few minutes to complete the following survey so that we may improve the services provided by the staff. The results of this survey are confidential.

1.	How did you find out about the Bureau of Insurance?*
	Insurance Company
	Health Care Provider
	Friend or Family
	Website
	Presentation
	Other, please specify

2.	Did you use the toll-free number to contact the Bureau of Insurance?*
	Yes No Not Applicable

3.	Are you a resident of Maine?*
	Yes No

4.	Why did you contact the Bureau of Insurance?*

5.	Did you obtain the information you needed from the Bureau of Insurance?*
	Yes No Not Applicable

6.	What other information would have been helpful to receive?

7.	Did the Bureau of Insurance staff person resolve your complaint to your satisfaction?*
	Yes No Not Applicable

8.	What could we have done better?

9.	Even if you were disappointed with the outcome of your complaint, did the Bureau of Insurance staff person handle your complaint professionally?*
	Yes No Not Applicable

10.	Additional Comments:

Done

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