How to Open a CCAP Online Billing Account

To open an account from the Login page:

• Click on the link that says, “ Click here to apply for new Provider Account.”

When the page opens, enter the following information:

1. The 6 digit number known as the License/Provider ID .

a. If you don’t know your License/Provider ID , call your CCAP Specialist at 1-877-680-5866.

2. Enter the new user’s first and last names.

a. The user is the person who is entering billing information for the Child Care Provider. This person might be the owner or manager of the Child Care Center, Facility or Home. The user might be an accountant or a bookkeeper hired by the Child Care Center, Facility or Home.

3. Enter the new user’s e-mail address.

4. Verify the Physical Business Address.

5. Verify the Mailing Address.

a. If the Physical Business Address or the Mailing Address is incorrect:

i. Contact the CCAP Specialist at 1-877-680-5866.

6. Read the Release Statement and place a check mark in the box to acknowledge the Release Statement.

7. Click the SUBMIT button.

An e-mail will be sent to the new user. The e-mail will contain a new temporary password.

If the e-mail does not arrive within 24 hours, please call the CCAP Specialist at 1-877-680-5866 or send an e-mail to ccap.dhhs@maine.gov.